My wife and I have been involved with numerous ISO 9001 Quality Management Systems for more than a decade. We were both highly impressed with all of your operations that we encountered. It was very obvious to us that you have spent time developing effective, efficient, customer service oriented processes. You not only standardized each of your core processes but each of the staff with whom we interfaced was very well trained and efficient in performing their duties.
When my selected car, the Aventador, was late in returning from the shop a substitution was handled efficiently. When the Corvette took the late afternoon off I enjoyed the ride-along in the Scuderia even though I really would have preferred the drifting experience.
Driving the cars on the track was a great experience but your staff made it even better. Keep up the good work.